Privacy Policy
Last updated: October 30, 2026
This policy explains what data the ZELO Sport app collects and how we use it. By using the app you agree to it.
1. Data we collect
- Account data: email address, username, display name, date of birth, language, and a profile picture if you add one.
- Activity data: posts, comments, messages in rooms and private messages, predictions, gifts sent and received, and reports.
- Purchase data: purchases and subscriptions are made through Google Play. We do not see or store your card details. We receive proof of the transaction from Google (purchase token, product, and status) to verify it and activate what you bought.
- Withdrawal data: when you request a withdrawal of your diamond balance we collect your receiving wallet address (USDT on BNB Smart Chain), the amount, and the request status. We may ask for additional verification data to prevent fraud.
- Device and usage data: advertising ID and general technical information collected through the advertising and analytics services listed below.
2. How we use data
- Operating and protecting your account and sign-in.
- Showing content, predictions, and player rankings.
- Verifying purchases and activating subscriptions and paid items.
- Processing and verifying withdrawal requests.
- Preventing fraud and abuse and enforcing our terms.
- Showing ads and answering support requests.
3. Third parties that process data
- Supabase: database hosting, authentication, and file storage.
- Google: sign-in with Google when you choose it, and Google Play Billing for payments.
- Google AdMob: shows ads in the app and may use the advertising ID and device data. You can manage ad personalization in your device settings.
- BNB Smart Chain: used to carry out USDT withdrawals. It is a public network and its transactions are visible to everyone.
We do not sell your personal data.
4. Retention
We keep your data while your account is active. When you delete your account we delete your personal data as described on the Delete Account page, except what we must keep by law or to prevent fraud, such as purchase and withdrawal records.
5. Your rights
You may ask to access, correct, or delete your data. You can delete your account inside the app or by emailing support@zelosport.net.
6. Security
We use technical safeguards such as server-side access controls. No protection is absolute. Keep your password safe and do not share it.
7. Age
The app is intended for users aged 18 and over. We do not knowingly collect data from anyone younger. If you know of a child's account, contact us so we can delete it.
8. Changes
We may update this policy and will announce material changes in the app or on this page.
9. Contact
support@zelosport.net