Delete your account and data
Last updated: October 30, 2026
Option 1: inside the app
- Open the ZELO Sport app and sign in.
- Go to Settings → Delete account.
- Confirm the deletion.
Option 2: by email
If you cannot sign in, email us at support@zelosport.net from the email registered on the account, write "Account deletion request", and include your username. We will process the request and confirm once it is done.
What is deleted
- Account and profile data (email, name, date of birth, picture).
- Posts, comments, messages, predictions, and video files linked to your account.
What we may keep
- Purchase and withdrawal records for the period required by law or to prevent fraud and handle disputes.
- Security data needed to prevent abuse, which is never shown publicly.
Before you delete:
- Deletion is permanent and cannot be undone. Your diamond and coin balances will be lost.
- Complete any pending USDT withdrawal before deleting your account.
- Deleting your account does not cancel your Google Play subscription. Cancel it in the Google Play Store to stop renewals.